Casares del Sol holiday
apartment Costa del Sol | Spain
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Terms and conditions
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All bookings
for Casares del Sol apartment to rent are made with Nick or
Anne Lane direct. You have all their contact details
including address and tel number. Rentals are subject to these terms and conditions, on agreement made between us and you the client. Holiday Bookings: Please note that all prices shown are based on a stay of one week or 7 days. To confirm a booking, a deposit and details of booking must be received. The remaining balance is due no later than 4 weeks prior to arrival. If the booking is for arrival within 4 weeks, the full balance must be paid to confirm booking. Payment must be sent immediately following making the booking - dates will be held for 4 days whilst payment is sent. If payment is not received, the property could be offered to another party. The outstanding balance must be received 4 weeks prior to arrival. If the final balance of the rental is not received from the renter within a reasonable time of 4 weeks prior to arrival, we reserve the right to cancel the booking or re-let the property and retain the deposit. Damage or unreasonable cleaning costs are incurred following a rental will be charged to the person that rented the apartment. Properties are available for occupancy from 4pm on day of arrival until 10am on the day of your departure unless agreed otherwise. We will be flexible with the times where possible, however this cannot be guaranteed as the apartments have to be cleaned and checked prior to the arrival of the next guests. The accommodation provided for the booking is for those named on the confirmation sheet. Subletting, sharing, over occupation or assignment is prohibited. You are responsible for the property for the duration of your stay. You are responsible for leaving the property in a clean and tidy condition, and will be billed for any excess cleaning. You are liable for any breakages and damage to the property or its contents. Should you not replace any breakages or pay locally for any damage sustained, you will be billed on your return from your holiday. Any third party or other guests visiting the property during your holiday will be regarded as your responsibility and any damages or breakages caused will be your liability. Smoking is NOT permitted however it is permitted on the terraces or in the garden areas. Additional services The property will be clean for your arrival. Please pre book additional cleans in advance to avoid disappointment. Extra cleans are charged at 15€ per hour. Extra linen changes at 12€ per person. Small welcome pack on arrival. Cancellation and Amendments If for any reason you need to change or cancel your booking, this must be done in writing. We will do our utmost to make the changes but it may not always be possible. You will be asked to pay any cost incurred for making the alteration. Please inform us in writing of any cancellation of your booking. A cancellation will only be accepted from the person who originally made the booking. The cancellation will take effect from the date that the letter is received. Cancellation charges are as follows: In this event, as is standard practice, the following charges will be incurred: up to 4 weeks - no cancellation charge Less than 4 weeks - no refund Adequate insurance should be taken out to protect against cancellation of all booking aspects. Complaints Any complaints regarding the accommodation must be advised to the key holder within 24 hours of arrival. We are unable to accept responsibility for any inconvenience caused by any disturbances such as neighbouring properties, land, tenants/clients or animals. Nor can we take responsibility for failure of local services, such as electricity, water supply, electric or gas equipment. or for any temporary unavailability of any general amenities, including television, pools, road works or road conditions. The availability to community pools is at the discretion of the President of the communities, and some pools are not available during the winter months. As a rule of thumb, the period when available is June – mid September. We make every effort to ensure that the property is of the highest standard and that all appliances and equipment are functioning well. In the unlikely event of any failure of an appliance, will do our utmost to replace or repair during your stay but this is the extent of our liability. Safety All baggage, money and personal possessions remain at all times at your own risk. Suitable insurance cover should be purchased to protect any items of value. Your safety is extremely important to us, we do our very best to ensure our properties are safe, but we cannot accept any liability for any accidents occurring in the properties or in the communities. If you have any special needs or concerns, please advise at the time of booking. Using any electrical items ie. washing machine, dishwasher, iron, kettle, etc. is at your discretion, and we hold no responsible for any injury or damage that could occur. Website Content Website content is copyright of Casares Holiday UK - and may not be copied without permission whether text or photographs. This website is regularly upgraded, and there may be alteration and amendments. It is possible that information may change. Facilities and local attractions are intended solely as information, and we are therefore unable to accept any liability for these being unavailable for any reasons during your holiday period.
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Casares del Sol Apartment, The Drift, Rattlesden Rd, Drinkstone, Bury St Edmunds, Suffolk, UK IP30 9TL Call 01449 736602 or Email